How do I make a complaint for no heat or hot water?

If you are renting an apartment or home or are working in an area that has no heat or think the heat is below what is required, you may file a complaint form and call  914-989-1565 or 914-989-1637. 

 IPMC

602.3 Heat supply.

 Every owner and operator of any building who rents, leases or lets one or more dwelling unit, rooming unit, dormitory or guestroom on terms, either expressed or implied, to furnish heat to the occupants thereof shall supply heat during the period from September 15th to May 31st to maintain a temperature of not less than 68°F (20°C) in all habitable rooms, bathrooms and toilet rooms.

  

 Exception: When the outdoor temperature is below the winter outdoor design temperature for the locality, maintenance of the minimum room temperature shall not be required, provided that the heating system is operating at its full design capacity. The winter design dry-bulb temperature for the locality shall be as indicated in the Energy Conservation Construction Code of New York State .

  

602.4 Occupiable work spaces.

 Indoor occupiable work spaces shall be supplied with heat during the period from September 15th to May 31st to maintain a temperature of not less than 65°F (18°C) during the period the spaces are occupied.

  

 Exceptions:

  

 1. Processing, storage and operation areas that require cooling or special temperature conditions.

  

 2. Areas in which persons are primarily engaged in vigorous physical activities.


Show All Answers

1. When is a permit required?
2. Why do I need a permit?
3. Do I need a permit to install a fence on a residential property?
4. Can I have a Home Occupation in a Single-Family?
5. Can I have a professional office in a single or multi-family residence?
6. Do I need a permit to install a shed?
7. Do I need a permit to re-pave my driveway?
8. Do I need a permit to replace or repair a roof?
9. What can I do about mold?
10. How do I make a complaint for no heat or hot water?
11. Do I need a permit to remove or abandon an oil storage tank?
12. How to file a complaint?